Skip to contentSkip to navigationSkip to topbar
On this page

30896: Campaign vetting rejection - Opt-in Error



ERROR: 30896

error-30896 page anchor
PROGRAMMABLE MESSAGING
ERROR

The campaign submission has been reviewed and it was rejected because of provided Opt-in information.

Possible Causes

possible-causes page anchor

The campaign cannot be approved because opt-in message workflow is not sufficient for campaign type and consent is required or opt-in is shared with 3rd parties.

Please verify that opt-in meets CITA guidelines. All methods of opt-in need to be listed. If opt-in is collected through a paper form or behind a login, please provide a hosted link to image of opt-in. If opt-in occurs on a website, please provide a link to website. The website needs to have privacy policy and terms of service. Ensure opt-in is not shared with 3rd parties. Resubmit campaign for review.

Additional help resources