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30449: Toll Free verification rejection - Sample message URL issues in sample message



ERROR: 30449

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PROGRAMMABLE MESSAGING
ERROR

The Toll-Free phone number verification submission has been reviewed and it was rejected.

Possible Causes

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The toll-free phone number cannot be verified because the website URL in the sample message that you submitted was either from a public URL shortener or is non-secured.

Replace call to action (CTA) in sample message with a branded URL. Resubmit the toll free verification with an updated sample message.

Replace call to action (CTA) in sample message with https:// link. Resubmit the toll free verification with an updated sample message.

Toll-Free best practices can be found at https://support.twilio.com/hc/en-us/articles/360038172934-Information-and-best-practices-for-using-Toll-Free-SMS-and-MMS-in-the-US-and-Canada