30449: Toll Free verification rejection - Sample message URL issues in sample message
PROGRAMMABLE MESSAGING
ERROR
The Toll-Free phone number verification submission has been reviewed and it was rejected.
The toll-free phone number cannot be verified because the website URL in the sample message that you submitted was either from a public URL shortener or is non-secured.
Replace call to action (CTA) in sample message with a branded URL. Resubmit the toll free verification with an updated sample message.
Replace call to action (CTA) in sample message with https:// link. Resubmit the toll free verification with an updated sample message.
Toll-Free best practices can be found at https://support.twilio.com/hc/en-us/articles/360038172934-Information-and-best-practices-for-using-Toll-Free-SMS-and-MMS-in-the-US-and-Canada