30441: Toll-Free phone number verification rejection - Content Violation

The Toll-Free phone number verification submission has been reviewed and it was rejected.

The toll-free phone number cannot be verified because the submission indicated that the business was part of a prohibited SHAFT category or the content was potentially sending SHAFT material.SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco/Vape) and Marajuana/CBD are prohibited categories.

Ineligible for resubmission. If you feel that this was in error, contact Twilio Customer Support to appeal.

Forbidden message categories https://support.twilio.com/hc/en-us/articles/360045004974-Forbidden-message-categories-for-SMS-and-MMS-in-the-US-and-Canada

Toll-Free best practices can be found at https://support.twilio.com/hc/en-us/articles/360038172934-Information-and-best-practices-for-using-Toll-Free-SMS-and-MMS-in-the-US-and-Canada