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21742: Brand Not Eligible for 2FA Verification



ERROR: 21742

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PROGRAMMABLE MESSAGING
ERROR

This error occurs when an 2FA verification submission is made for a brand that is not classified as a public, for profit entity. Auth+ is currently only required for brands that are public, for profit organizations.

Possible Causes

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The brand is registered as a non-profit, private entity, or another ineligible organization type.

Confirm that the brand is a public, for profit organization.

If the classification is incorrect, update the brand's entity type via Twilio Support