Skip to contentSkip to navigationSkip to topbar
On this page

21740: Invalid Business Contact Email for 2FA Verification



ERROR: 21740

error-21740 page anchor
PROGRAMMABLE MESSAGING
ERROR

This error occurs when the email used for 2FA verification with Auth+ is missing, malformed, or fails internal validation checks. The email must be valid and correspond to the authorized business representative.

Possible Causes

possible-causes page anchor

The email is blank, improperly formatted, or fails domain checks.

Confirm that the business contact email is provided and valid. Use a business email that reflects the brand's verified domain. Contact Twilio Support.