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21739: Brand 2FA Verification Already Pending



ERROR: 21739

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PROGRAMMABLE MESSAGING
ERROR

This error occurs when a request is made to initiate a new 2FA verification on a brand that already has a 2FA in a "pending" status. Initial 2FA verification must be completed or cancelled before a new one can begin.

Possible Causes

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A previous 2FA verification request has not been completed or expired.

  • Wait for the current 2FA verification to complete.
  • If needed, cancel the pending verification via contacting Twilio Support.